Question 1

What types of cases can I get help with through VetMentor 24/7?

Accepted Answer

VetMentor 24/7 provides support for a wide range of clinical cases, including selecting appropriate diagnostics, aiding in developing treatment plans, discussing potential differentials, discussing options and doses for medications, communication techniques, and case management. Whether you're dealing with routine cases or complex situations, our mentors are equipped to assist you.

Question 2

What if I need help outside of normal business hours?

Accepted Answer

VetMentor 24/7 is designed for round-the-clock support, meaning you can reach out for assistance at any time, day or night.

Question 3

How do I access VetMentor 24/7's services?

Accepted Answer

Call 1300 VET 999 and speak to one of our friendly nurses who will arrange a VetMentor to give you a priority call back.

Question 4

How much does it cost?

Accepted Answer

If your clinic is currently registered with the VetCheck 24/7 Teletriage service,  your first four (4) VetMentor 24/7 calls are free, then the cost to the clinic is $69 per call.

Otherwise, the cost is $89 per call.

Prepaid packs of pay for 4 calls and receive 5 are also available.

Prices are GST Inclusive.

Question 5

How is this different from Thrive?

Accepted Answer

While both VetMentor 24/7 and AVA's THRIVE initiative aim to support veterinary professionals, they differ in several key aspects.
VetMentor 24/7 provides real-time clinical case mentoring and support for veterinarians at all career stages, and aims to enhance clinical decision-making and patient care through expert mentoring
THRIVE focuses more on overall veterinary wellness, including mental health and work-life balance and strives to improve overall well-being and mental health in the veterinary profession.

Question 6

Can I get advice when I am out on a large animal call?

Accepted Answer

Absolutely. We have highly skilled and experienced large animal vets ready to mentor you through your clinical cases.

Question 7

Can I use VetMentor 24/7 if I am not a member of a specific veterinary organisation?

Accepted Answer

Absolutely! VetMentor 24/7 is open to all veterinarians, regardless of membership in any particular organisation. Our goal is to provide support to any veterinarian seeking guidance and mentorship.

Question 8

How does VetMentor 24/7 differ from other veterinary support services?

Accepted Answer

VetMentor 24/7 focuses specifically on real-time clinical case mentoring, providing immediate expert advice tailored to your specific needs.

Question 9

How does VetMentor 24/7 ensure the quality of its mentoring?

Accepted Answer

Our veterinary team consists of exceptionally skilled professionals with extensive experience in veterinary medicine. Each of our veterinary mentors have a minimum of 5 years post-graduate clinical experience, and undergo regular training to ensure they provide the highest quality support.

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